Cookie Policy
How we use cookies to improve your experience
Last updated: January 13, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our software marketplace. They help us provide you with a better shopping experience by remembering your preferences, keeping you logged in, and understanding how you browse our catalog.
Note: Cookies do not contain sensitive personal information like passwords or payment details. They contain anonymous identifiers that help improve your experience.
2. Why We Use Cookies
We use cookies to:
- Keep you signed in to your Storiva account
- Remember your shopping cart and wishlist items
- Store your language and currency preferences
- Understand how you browse and search for software
- Improve website performance, speed, and navigation
- Provide personalized software recommendations based on your interests
- Analyze user behavior to enhance the marketplace experience
- Ensure security, detect fraud, and protect your transactions
3. Types of Cookies We Use
3.1 Essential Cookies (Required)
These cookies are necessary for the marketplace to function. They enable core functionality such as user authentication, shopping cart management, secure checkout, and license delivery.
Examples:
- • User session and login state
- • Shopping cart and checkout process
- • Payment gateway authentication
- • License key delivery tracking
- • Security and fraud prevention
⚠️ These cookies cannot be disabled - they're essential for purchases and downloads.
3.2 Performance Cookies (Optional)
These cookies collect anonymous information about how you use our marketplace, such as which software pages you visit, search terms used, and page load times. This helps us improve performance and user experience.
Examples:
- • Page load time and navigation tracking
- • Search functionality performance
- • Download speed monitoring
- • Error reporting and debugging
Data collected: Anonymous usage statistics, no personal information
3.3 Functional Cookies (Optional)
These cookies remember your choices and preferences to provide enhanced, personalized features and improve your shopping experience.
Examples:
- • Language and currency preferences
- • Recently viewed software products
- • Wishlist and saved items
- • Filter and sorting preferences
- • Dark mode/theme settings
3.4 Analytics Cookies (Optional)
These cookies help us understand visitor behavior, popular software categories, and how people discover products to improve the marketplace experience.
Services we use:
- • Google Analytics (anonymized IP addresses)
- • Hotjar (heatmaps showing popular areas)
- • Microsoft Clarity (user journey analysis)
Purpose: Understand popular software, optimize search, improve product pages
3.5 Marketing/Advertising Cookies (Optional)
These cookies help us show you relevant software recommendations and measure the effectiveness of our marketing campaigns. They may be set by advertising partners.
Partners we work with:
- • Google Ads (retargeting campaigns)
- • Facebook Pixel (social media ads)
- • Twitter/X conversion tracking
- • LinkedIn Insights (B2B marketing)
Purpose: Show relevant ads, retarget visitors, measure campaign performance
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use these services to enhance functionality and understand user behavior.
Payment Processors
Stripe, PayPal, SSLCommerz - for secure payment processing
Analytics Services
Google Analytics, Hotjar, Microsoft Clarity - for usage analytics
Social Media
Facebook, Twitter, LinkedIn - for social sharing and login
Advertising Networks
Google Ads, Facebook Ads - for targeted advertising
Note: We do not control third-party cookies. Please review their privacy policies to understand how they use cookies.
5. Cookie Duration
5.1 Session Cookies
Temporary cookies that are deleted when you close your browser. Used for shopping cart, authentication, and session management.
5.2 Persistent Cookies
Cookies that remain on your device for a set period or until you delete them. Duration varies:
- 1 day: Recently viewed products
- 30 days: Preferences and settings
- 1 year: Analytics and user identification
- 2 years: Google Analytics tracking
6. Managing Your Cookie Preferences
6.1 Cookie Consent Manager
When you first visit our website, you'll see a cookie banner allowing you to:
- Accept all cookies
- Reject optional cookies (keep only essential)
- Customize your preferences (choose specific cookie categories)
6.2 Browser Settings
You can also control cookies through your browser settings:
6.3 Opt-Out Tools
For analytics and advertising cookies, you can use these opt-out tools:
Warning: Disabling essential cookies may prevent you from using certain features like shopping cart, checkout, and account access.
7. Do Not Track (DNT)
Some browsers have a “Do Not Track” feature that signals websites not to track your browsing. Currently, there is no universal standard for how websites should respond to DNT signals. We respect your privacy choices and provide cookie consent options to control tracking.
8. Mobile Devices
On mobile devices, we use similar technologies to cookies:
- Local Storage: For storing preferences and session data
- Device Identifiers: For analytics and advertising
- App Preferences: For in-app settings
You can manage these through your device settings or app preferences.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of significant changes by updating the “Last updated” date at the top of this page.
10. More Information
For more information about how we handle your personal data, please see our:
Questions About Cookies?
If you have questions about our use of cookies, please contact us:
privacy@storiva.com